Shipping policy

We ship orders within the United States using USPS, UPS, or FedEx. The shipping carrier and service may vary depending on the delivery location, product, and fulfillment location.

Shipping Rates

Shipping charges are calculated and displayed at checkout based on the order and delivery location.

For orders shipped within the contiguous United States, available shipping options and charges will be shown at checkout.

Orders shipped to Alaska and Hawaii may be subject to different shipping rates, which will be displayed at checkout.

Processing & Delivery

Orders are processed as quickly as possible. Delivery times may vary depending on product availability, delivery location, fulfillment location, and carrier service.

Once an order has shipped, delivery times are subject to the carrier's schedule and are not guaranteed by SD Beauty Lab.

Incorrect or Undeliverable Addresses

Please make sure your shipping address is complete and correct before submitting your order.

If a package is returned to us because of an incorrect or undeliverable address, refusal of delivery, or other delivery issue caused by the recipient, the customer is responsible for any shipping and return shipping charges incurred.

If the customer requests that the order be shipped again, additional shipping charges will apply.

Cancellation After Shipment

Once an order has shipped, it cannot be canceled as an unshipped order.

If the customer refuses the shipment or requests a return after the order has shipped, the applicable terms of our Return & Refund Policy will apply, including return shipping costs and applicable restocking fees.

Signature Required

Orders valued at $500 or more may require a signature upon delivery for added security.

Please make sure someone is available to receive and sign for the package when required.

Shipping Damage

If you believe your order was damaged during shipping, please contact us at sdbeautylab@gmail.com within 3 days of delivery.

Please keep the product, shipping box, and all original packaging and provide clear photos so we can review the claim.

Shipping Questions

For questions regarding your shipment, please contact us at sdbeautylab@gmail.com.